LingoFly Terms of Service

Welcome to LingoFly.

LingoFly is a multilingual learning product combining short-video content consumption, language learning, community interaction, and creator services. These LingoFly Terms of Service (these "Terms") are entered into by Shenzhen Bilingguo Technology Co., Ltd. ("we," "us," or "our") and users of LingoFly ("you"). "LingoFly" or the "Service" means products and services we provide and expressly subject to these Terms.

Please read and fully understand these Terms before registering for, signing in to, or using LingoFly, especially the bolded clauses on protection of minors, content authorization, automatic renewal, account cancellation, limitation of liability, and dispute resolution. We will draw your attention to standard terms that may materially affect your rights through bold type, pop-ups, separate pages, or other prominent means, and explain them at your request.

You may use basic video browsing, playback, and search without registering or signing in. Registration, content publishing, comments, direct messages, purchases, tipping, withdrawals, and other account-required functions require confirmation of these Terms and applicable special rules as prompted on the page. If you do not agree to these Terms, stop registering for or using functions that require acceptance of them.

The LingoFly Privacy Policy and these Terms are independent: these Terms govern the service relationship between you and us, while the LingoFly Privacy Policy explains how we process personal information.

Community standards, membership and automatic-renewal rules, LingoCoin rules, creator and withdrawal rules, campaign rules, and other special rules displayed on our pages and legally effective (collectively, "Platform Rules") form the complete agreement for use of the relevant services together with these Terms. Platform Rules apply only to the services they expressly cover. If rules for the same matter conflict, the lawful, effective, and more specific rule prevails, without reducing rights you enjoy by law. Where different operating entities, consumer rights, privacy rules, payment channels, or dispute-resolution methods apply in different countries or regions, we will provide regional addenda before the relevant service launches.

1. Scope

These Terms apply to the Chinese and international editions of the LingoFly App, and to websites, H5 pages, and related services we provide and expressly subject to these Terms. The Chinese and international editions are determined by the download channel or app-store region and do not switch based on runtime IP address or system language. Available functions, service regions, and transaction channels are governed by the actual pages in your edition and applicable regional addenda.

Products provided by third parties through independent pages or services are not directly provided by us and are governed by the relevant third-party rules. For third-party services selected, integrated, or managed by us, however, we will still perform corresponding management and user-rights-protection obligations as required by law.

2. Key Definitions

You must have the civil capacity appropriate to use the Service, accept these Terms, and conduct the relevant transactions. If you do not have full civil capacity, you must use the Service under a guardian's guidance after the guardian has read and agreed to these Terms and related rules.

LingoFly is not designed specifically for children under 14. Before child-personal-information protection rules, guardian-consent procedures, and age-identification mechanisms are formally launched, users under 14 must not independently register an Account or use functions requiring submission of personal information, content publishing, direct messaging, or payment.

Users aged 14 or above but under 18 must use publishing, direct messaging, top-ups, membership, one-time purchases, tipping, withdrawals, and other paid or high-risk functions under a guardian's guidance. We will take minor-mode, interaction-restriction, spending-management, content-protection, and necessary identity-verification measures for different age groups.

Minors must not evade age, interaction, or spending restrictions by concealing their age, using an adult's Account, using another person's payment instrument, or otherwise. If a guardian discovers an unauthorized transaction or Account use, the guardian may contact us by the methods stated in these Terms; we will handle it under applicable law, payment-channel rules, and verification results.

1. Service Content

LingoFly currently provides the following principal services:

Current community services include only posts, comments, and direct messages between language partners; discussions, group chats, and group communities are not provided. If we add community capabilities, we will update applicable rules and necessary safeguards at the same time.

2. License to You

Provided that you continuously comply with these Terms and Platform Rules, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable personal license to install, access, and use LingoFly for lawful personal purposes. Without our written consent, you must not use the Service for unauthorized commercial operations, resale, rental, mirroring, bulk scraping, API relay, or provision of similar services to third parties, except where law expressly permits conduct that cannot be excluded by contract.

This license does not transfer ownership of LingoFly software, technology, trademarks, content, or other platform assets, and does not affect rights you lawfully hold in User Content.

3. Service Adjustments

To improve the experience, fulfill legal obligations, or adapt to technical and operational changes, we may adjust particular pages, interactions, service entry points, or functional scope. For purchased benefits, pricing, or other material rights, we will give prominent advance notice and provide continued performance, substitute services, refunds, or other reasonable solutions as required by law.

1. Registration and Sign-in

The Chinese edition supports carrier one-tap sign-in, WeChat, and mobile number sign-in; the international edition supports Google and email sign-in. You may also skip sign-in and enter the home page as a visitor.

A new identity registers in the sequence "complete identity verification → verify invitation code → create an Account and bind the invitation relationship." We do not create a formal Account before identity and invitation-code verification are complete. You must provide truthful, accurate, lawful, and valid information and update it promptly when it changes.

Where you need to accept these Terms or applicable Platform Rules, we will notify you through identifiable pages, links, and an affirmative confirmation action. We do not substitute preselected boxes, a link alone, or bundling with unrelated authorization for your confirmation. We will lawfully record the name and version of the terms or rules, confirmation time and context, and processing result to evidence your choice.

2. Real-Identity Capability for Chinese-Edition UGC

Visitors to the Chinese edition may only use read-only browsing. Public expression or communication functions, including publishing videos or posts, commenting, sending direct messages, or changing public profile information, require real-identity verification required by law and product rules.

The Chinese edition uses a verified mobile number, carrier one-tap authentication, or another legally recognized method as its basic real-identity capability. WeChat sign-in users must bind and verify a mobile number before using UGC functions. Withdrawals, high-risk Accounts, appeal reinstatement, or legally required scenarios may require enhanced identity authentication. Specific procedures are subject to page prompts and separate notices.

You must not impersonate another person, buy, sell, or lend Accounts, register Accounts in bulk, maliciously cultivate Accounts, or use technical means to bypass sign-in, invitation-code, real-identity, minor, or risk-control gates.

3. Account Safekeeping

An Account is for your personal use only. You must keep passwords, verification codes, sign-in tokens, and devices secure and must not disclose them to others. Actions completed through your Account may be deemed your own where we are not at fault and cannot reasonably identify an anomaly.

If you discover account theft, unusual sign-in, unusual payment, or misuse of identity information, promptly change your credentials and contact us. Depending on risk, we may require renewed identity verification, suspend sensitive operations, freeze transactions, or temporarily restrict an Account to prevent loss from expanding.

4. Account Name and Profile

Your avatar, nickname, account identifier, biography, background, and other public profile information must be truthful and lawful. They must not impersonate government bodies, news media, public figures, the platform's official identity, or other entities, or contain unlawful or harmful, misleading, discriminatory, infringing, marketing-fraudulent, or confusing information.

We may review public profile information by automated or manual means. Until review is completed, the public side may continue to display the previous approved version. If a submission is rejected, we will state the main reason and provide an entry point to edit or appeal.

When using LingoFly, you must comply with applicable laws, public order and good morals, and Platform Rules, and must not:

1. Your Rights in and Warranties for User Content

You retain intellectual-property and other rights you lawfully hold in User Content. You confirm and warrant that you own the rights in the User Content or have obtained the lawful rights needed to upload, edit, dub, add music, translate, adapt, publish, disseminate, and authorize our use of it; and that the User Content does not infringe any third-party rights.

Before using another person's works, film or television clips, music, images, subtitles, trademarks, portraits, or personal information, you must obtain required authorization and retain and provide proof when required by law or the right holder. Labeling content "derivative creation" or "personal opinion," or identifying a source, does not by itself remove the obligation to obtain authorization or bear liability.

2. Authorization Needed to Provide the Service

To store, review, transcode, generate subtitles for, translate, recommend, distribute, play, display, share, back up, and maintain User Content you submit, you grant us a non-exclusive, worldwide, royalty-free license within the scope necessary to provide and improve the Service. To complete the relevant technical processing, we may allow necessary service providers bound by us to process User Content within their entrusted scope, without transferring ownership of the content.

This license is limited to:

Unless otherwise required by law or separately authorized by you, we will not sell your User Content, use your non-public content for off-platform marketing, or allow third parties to independently operate your content apart from LingoFly. We will separately obtain your authorization before using your likeness, voice, or works in independent advertising, commercial endorsements, general-model training, or commercial purposes beyond what is necessary to provide and improve the Service.

3. Authorization Term and Termination

When you delete content, make it visible only to yourself, or cancel your Account, the corresponding authorization for public display ends according to actual functionality and legal requirements, except where:

Before cancelling your Account, you may first delete content that you do not wish to remain public. You may contact us to request deletion of content that must be deleted by law or whose continued public display would unreasonably harm your rights.

4. Content Labels

When publishing, you may choose labels such as "no label needed," "contains a real person on screen," "AI-generated content," "contains virtual items," "derivative creation," or "personal opinion." Except for "no label needed," the selected label will be prominently displayed in the playback layer or content page as an "Author Declaration."

When you use AI technology to generate, synthesize, or materially alter text, images, audio, video, or virtual scenes, you must truthfully select the appropriate label and retain existing generated/synthetic identifiers in the file. You must not maliciously delete, tamper with, forge, or conceal explicit labels, implicit identifiers in file metadata, or dissemination identifiers we add.

For content legally required to be labeled, we may add a clearly identifiable explicit notice, such as "AI-generated content" or "suspected AI-generated content," around the content based on file metadata, your declaration, and necessary technical detection, and record necessary generation or dissemination elements in file metadata under applicable rules. Specific placement and style are subject to applicable law, mandatory standards, and publishing-page instructions.

Where law requires prominent notices for AI-generated or synthesized content, content that may affect minors' physical or mental health, or other specific content, we may require supplemental or corrected labels. If you refuse to correct them, we may restrict publication or dissemination. Labels such as "AI-generated content," "derivative creation," or "personal opinion," or identifying a source, do not exempt you from responsibility for the legality, authenticity, and source of rights in your content.

To fulfill legal obligations, protect users, and maintain community order, we may use sensitive-word rules, automated review, third-party content-safety services, and manual review to process account information, videos, posts, comments, direct messages, covers, subtitles, audio tracks, and report materials.

Newly published content may first enter a "pending review" or "under review" state. Other users may not be able to see it before approval. If review services time out, rules malfunction, or risk cannot be determined, the content may remain invisible and be referred for manual handling; it will not be made public automatically because of a system failure.

For content or Accounts that violate law or Platform Rules, we may, depending on circumstances, issue notices, require correction, reduce dissemination, limit interactions, isolate, delete, disconnect links, restrict publishing or direct messaging, suspend transactions, freeze earnings, temporarily or permanently ban, cancel Accounts, preserve evidence, or report as required by law.

When taking measures, we will try to notify you of the facts, reasons, basis, duration, and appeal method, except where notice is legally prohibited, urgent handling is required, a reporter must be protected, or evidence loss must be prevented. You may appeal through the penalty notice or customer-service entry; we will conduct a manual review or provide a reasonable review mechanism.

Reporters must report based on true circumstances and must not fabricate materials, maliciously report, or harass others through reports. To protect all parties, we may limit a reported person and a reporter from obtaining the other's identity, internal risk-control rules, algorithm parameters, or information that may obstruct an investigation.

We will not use algorithms or automated Accounts to create fake likes, comments, reposts, follows, reviews, transactions, or traffic, or present system behavior as ordinary natural-person behavior. If operational or automated Accounts provide system notices, product guidance, learning assistance, or security reminders, we will label them recognizably and segregate that activity from real-person interaction counts, rankings, recommendation weights, transaction facts, creator earnings, and invitation rewards.

You may follow, like, save, comment, report, and block according to current functionality. Comments may be public to other users together with your avatar and nickname.

Current direct messaging is only for language partners who mutually follow each other and supports text and in-app video and post cards. We do not provide discussions, group chats, group announcements, group invitations, or random anonymous chat. Minor mode restricts interactions with strangers and voice comments.

Direct messages are non-public communications between users participating in a conversation. Without the other party's consent, you must not disclose, disseminate, or use direct messages to harm the other party's rights, except for preserving evidence within a reasonable scope for rights protection, complaints, reports, or as permitted by law.

Blocking, unfollowing, or relationship changes may affect future direct messages, but existing message records may be retained for dispute handling, account security, content governance, and legal requirements. When a direct message is reported, we may review relevant conversation evidence to the extent necessary to handle the report.

Free users may use basic playback, closed captions, and five word lookups per day. Lookup quotas reset at 00:00 each day in the time zone clearly displayed on the page. Members and one-time-purchase users may use word details, sentence-by-sentence shadowing-practice scoring, vocabulary books, Faye analysis, AI example sentences, and other advanced capabilities in accordance with obtained benefits.

Faye's analyses, example sentences, speech recognition, and shadowing-practice scores are algorithmically generated solely as language-learning assistance and may be inaccurate because of accent, device, network, context, or model capability. Faye output does not constitute educational evaluation, examination certification, medical, legal, financial, or other professional advice. We do not guarantee that any score, translation, example sentence, or suggestion is absolutely accurate, complete, or suitable for a particular purpose.

You must independently decide whether to adopt AI output. Bans, withdrawals, appeals, or dispute handling involving material rights will not rely solely on generative-AI output.

Shadowing practice and voice input are processed only when you actively trigger them. Rules for processing personal information involved in voice, text, and AI services are governed by the LingoFly Privacy Policy and function-specific notices.

1. Membership

Membership tiers, prices, periods, benefits, applicable regions, payment channels, and expiry times are governed by the purchase page and order. Membership types include paid, lifetime, and complimentary membership; complimentary membership cannot be redeemed for cash or transferred.

Membership benefits include capabilities listed on the page, such as word-detail analysis, sentence-by-sentence shadowing-practice scoring, unlimited vocabulary-book saves, AI example-sentence expansion, and unlimited word lookup. We may add benefits. If we reduce core benefits during a purchased period, we will notify you in advance and lawfully provide continued performance, substitute benefits, a refund for the unperformed portion, or other reasonable handling.

2. Automatic Renewal

If you enable automatic renewal, before purchase we will prominently display service content, price, period, charge channel, renewal rules, and cancellation method, and remind you before the renewal charge date as required by law and channels. You may cancel automatic renewal through the purchase channel or the entry stated on LingoFly pages; cancellation does not affect membership benefits during a paid period.

Final automatic-renewal charges, cancellations, and refunds are handled by the actual channel listed on the purchase page under applicable region and platform rules. We will not force renewal through hidden entry points, default selections, making cancellation more difficult, or other means.

3. LingoCoins

LingoCoins consist of LingoCoins you purchase and LingoCoins we give you, which are accounted for separately. LingoCoins may only be used for digital services, one-time purchases, or tips listed on LingoFly pages. They are not deposits, electronic money, or investment products; earn no interest; and may not be transferred, traded, or exchanged for legal currency between users.

Purchased and complimentary LingoCoins are accounted for separately and deducted in the order shown on the purchase page, LingoCoin rules, or campaign page. Where LingoCoins must be returned due to order cancellation, payment failure, or refund, we will reverse the original transaction record. Complimentary LingoCoins may have scope or validity periods under clearly displayed campaign rules at collection. The treatment of purchased LingoCoins and other digital benefits after Account cancellation is governed by LingoCoin rules prominently displayed and legally effective before you submit cancellation; those rules do not exclude any refund or other remedy you enjoy by law.

4. One-Time Purchases

A one-time purchase unlocks only the advanced capabilities for the current video or normalized word expressly listed on the purchase page; it does not include account-level unlimited word lookup, unlimited vocabulary-book saves, or other membership benefits.

"Permanent unlock" means that while the same Account, relevant content or normalized word, and related LingoFly services remain available, you need not buy the same benefit again. It does not mean the Service will never end or guarantee that third-party content will remain available forever.

If content is removed because the creator deletes it, infringement, illegality, or reasons beyond our control, the relevant content may no longer be usable. If our operational adjustment makes a purchased core benefit unavailable for a long period through no fault of yours, we will lawfully provide restoration, a reasonable substitute, return of consideration for the unperformed portion, or another remedy, subject to applicable one-time-purchase rules and actual performance at that time.

5. Orders and Refunds

Before paying, you should verify the product, Account, price, currency, period, and benefits. If the transaction result is unknown, times out, or lacks a callback, the order enters "processing"; we will verify it with the payment channel and then update final status. Do not pay again before final status is confirmed.

Refunds for digital content, membership, LingoCoins, and one-time-purchase benefits are handled under applicable law, the purchase page, payment channel, and actual performance. No provision excludes refunds, cancellation, compensation, or other consumer rights you enjoy by law.

1. Tipping

You may voluntarily use fixed LingoCoin items listed on the page to tip eligible content or creators. Tipping supports content and creators; it is not a loan, investment, equity interest, guaranteed return, or direct transfer between users.

After a tip succeeds, the number of tips and any comment, avatar, nickname, and item type you provide may be displayed under page rules; the specific LingoCoin amount is not public to other ordinary users. You must not tip yourself, conduct wash tipping, induce minors to tip, arbitrage through refunds, or use tips for money laundering, fraud, or unlawful transactions.

2. Creator Earnings

Under page and creator rules, we may credit eligible tips or other income to a creator's fiat-currency wallet. Creator wallets and user LingoCoin balances are accounted for separately, and LingoCoins cannot be directly withdrawn as legal currency.

Revenue share, service fees, taxes, settlement period, minimum withdrawal amount, and the calculation of withdrawable balance are governed by creator rules and the withdrawal page prominently displayed and legally effective before income is generated or withdrawal is requested.

3. Withdrawals and Identity Verification

Withdrawal receipt capability is provided by WeChat or Alipay. For a first withdrawal, a higher-risk Account, or where law requires, we may require verification of real identity, receiving account, and tax information. The receiving account's real-name information must match the verified identity.

A withdrawal request may undergo risk review and payment-channel processing. If its result is unknown, it enters "processing" and may not be submitted again until verification and reconciliation are complete. Due to Account anomalies, refund disputes, unlawful content, fraud, judicial or administrative requirements, we may defer settlement or freeze relevant earnings to the extent necessary and state the principal reasons and appeal method, except where notice is legally prohibited.

A personal invitation code is displayed only in "My" and the membership invitation page; the same code is used in both places. Sharing uses the system-native panel and an HTTPS invitation link.

Opening an invitation link, visiting a landing page, or completing a download does not equal a valid invitation. A valid invitation requires a new identity to complete invitation-code binding and pass anomaly checks.

Each user has only one invitation-reward task: after successfully inviting five new users meeting the rules, the user automatically receives one month of complimentary membership. After the reward is complete, the invitation code may still be used but generates no new invitation rewards. The client does not display invitation levels or upstream/downstream relationships.

We may verify batch devices, fake identities, self-invitations, associated Accounts, anomalous payments, traffic manipulation, or other cheating, and cancel invitations, rewards, or related benefits that do not meet requirements. We will provide a reasonable explanation and appeal mechanism before cancellation, except for urgent risk handling or where notice is legally prohibited.

Functions such as sign-in, payment, identity verification, translation, speech recognition, content review, AI generation, cloud storage, and sharing may be provided by third parties. When you choose to use a relevant function, you must also comply with the third party's lawful and effective service rules.

We will lawfully assess and manage third-party services, but cannot control all services independently provided by third parties. Where an issue occurs for a third-party reason, we will assist with inquiry, order verification, restoration, or complaint handling within our responsibilities; we will not be relieved of responsibilities we must lawfully bear merely because of a "third-party reason."

Membership, subscriptions, LingoCoins, or digital benefits obtained through Apple App Store, Google Play, or other app stores are also subject to the relevant store's rules on payment, refund, and restoring purchases. If store rules conflict with these Terms, we will coordinate handling to the extent permitted by applicable law, without affecting consumer rights you enjoy by law.

Except for User Content and content in which third parties lawfully hold rights, intellectual-property and other lawful rights and interests in LingoFly's software, interfaces, icons, trademarks, algorithms, code, database structure, page design, operational content, the Faye name, and related deliverables belong to us or the relevant right holders.

Without written permission, you must not copy, sell, rent, decompile, disassemble, reverse engineer, scrape, mirror, publicly disseminate, or use LingoFly for products competing with LingoFly, except for conduct that law expressly permits and cannot be excluded by contract.

We respect intellectual property. A right holder who believes content in LingoFly infringes their rights may submit proof of ownership, the location of infringing content, contact information, and necessary declarations. We will lawfully forward notices, delete, disconnect links, restore, or take other measures, and provide an appeal opportunity to complained-against users.

We process your personal information under the LingoFly Privacy Policy. For sensitive-personal-information processing activities that legally require separate consent, involving identity authentication, biometric identification, voice, financial accounts, cross-border provision, third-party AI, or otherwise, we will explain necessity, processing method, and impact on your rights through contextual pages and separately obtain consent. Enabling device permissions does not by itself mean you agree to processing personal information beyond what the relevant function requires.

You may lawfully access, copy, correct, or delete personal information; withdraw consent; cancel your Account; and submit complaints. Withdrawing authorization for nonessential personal information will not affect basic browsing, playback, and search, but may make corresponding additional functions unavailable.

We will use reasonable efforts to maintain service continuity. The Service may be temporarily interrupted due to system maintenance, network or device failures, third-party service issues, force majeure, changes in laws or policies, security incidents, or other reasonable causes.

We will give advance notice of planned maintenance within a reasonable scope. Where urgent security risks, dissemination of unlawful content, or transaction anomalies occur, we may first take restrictive measures and promptly explain the situation thereafter. We will take reasonable measures to reduce impact and restore the Service.

We may change or discontinue some free functions based on legal, technical, and operational needs. For paid services that have not been fully performed, we will provide continued performance, a reasonable substitute, return of fees for the unperformed portion, or another remedy under law and these Terms.

You may apply to cancel your Account through the entry provided by LingoFly. After submission, there is a 30-day recovery period. During that period the Account is deactivated and you may withdraw the application using the original sign-in method. After the period expires, we delete or anonymize relevant information under the LingoFly Privacy Policy, or restrict retention for a necessary period based on clear statutory obligations. Temporary deactivation without entering the final deletion process is not completion of Account cancellation.

Account cancellation affects uncompleted orders, subscriptions, remaining LingoCoins, purchased benefits, creator earnings, withdrawals, complaints, and User Content. Before you submit a cancellation application, the cancellation page will show matters that may continue to be handled, must be settled, or will lapse after cancellation, and require your confirmation. We will handle benefits and records that must be refunded, settled, or retained by law under applicable law and effective special rules.

After the recovery period expires, public videos, posts, comments, and other User Content associated with the Account will generally be deleted with the Account or irreversibly anonymized. Content may continue to be retained only in a limited scope where law expressly requires it, it is necessary to address another person's lawful rights or a dispute, or you separately and actively choose to retain public content during cancellation; if it remains publicly displayed, identifiable Account information must be removed and it must be marked "Cancelled User." Rules in applicable regions or app stores requiring deletion of associated User Content prevail. Transaction, tax, audit, risk-control, unlawful-content-evidence, and dispute records may be retained in a restricted manner for statutory or necessary periods and will not be used for routine recommendations, marketing, or user profiling.

If you seriously violate law or these Terms, or an Account presents a continuing security risk, we may lawfully suspend or terminate the Service. Except for urgent risks, crimes, or where notice is legally prohibited, we will explain the principal reason, scope of impact, and appeal method. Account termination does not affect payment, refund, compensation, intellectual-property, and dispute-resolution liabilities arising before termination.

You must bear liability under law for damage caused by violating law, these Terms, or another person's rights. If we incur third-party claims, administrative penalties, or reasonable rights-protection expenses as a result, we may recover from you under law; where we are at fault, we bear corresponding liability according to fault.

For free services, AI-assisted results, User Content, and third-party content, we make no warranties beyond those clearly promised by law and on the page, but will still perform content-management, security, consumer-protection, and fault-handling obligations as required by law.

Where loss results from force majeure, fundamental communications failures, user-device failures, or third-party reasons beyond our control, we will bear liability within the scope permitted by law according to fault and causation, and take reasonable measures to prevent loss from expanding.

Nothing in these Terms excludes or limits liability for our intent, gross negligence, personal injury, infringement of personal-information rights, breach of consumer-protection obligations, or other liability that law does not permit to be excluded; nor does it exclude your rights under law to refunds, compensation, complaints, and litigation.

We may update these Terms because of changes in laws and regulations, regulatory requirements, product functions, charging methods, or operating entities. For material changes, we will notify you prominently through App pop-ups, in-app messages, push notifications, email, announcements, or other means, and provide a reasonable period to read them.

For new charges, reduction of purchased benefits, expanded authorization for User Content, changed dispute-resolution methods, or other material rights, we will not treat your continued use alone as acceptance. Where reconfirmation is required by law, we will separately obtain it. If you do not agree to updated content, you may stop using affected functions and handle purchased but unperformed benefits under pre-update rules.

Services in the Chinese edition are in principle governed by the laws of mainland China. The contracting entity, governing law, consumer rights, dispute-resolution method, and mandatory local protections for the international edition must be determined for actual target markets through regional addenda. Before such addenda are completed, general statements in these Terms do not replace rules required by local law.

In the event of a dispute, you may first consult with us through customer service. If consultation fails, either party may lawfully bring suit in a people's court with jurisdiction, or proceed under a valid arbitration agreement separately reached by both parties. These Terms do not, through standard terms, exclude a consumer's right to choose a court with jurisdiction, complain to regulators, or seek other statutory remedies.

If any provision of these Terms is found invalid or unenforceable, the effectiveness of other provisions is not affected. Headings are for reading convenience only and do not affect interpretation.

If you have questions about these Terms, your Account, content, transactions, minor protection, or appeal handling, you may contact us as follows:

We will verify your identity and handle your request within the period required by applicable law. You may also lawfully complain to consumer-protection, market-regulation, cyberspace, culture, radio and television, or other competent authorities.